Refund Policy

Overview

At Exoticz Clothing, every piece is limited. We take pride in the quality of our products and want you to be completely satisfied with your purchase. Please read this policy carefully before placing your order.

Returns

We accept returns on eligible items within 14 days of the delivery date. To qualify for a return, items must meet the following conditions:

Item must be unworn and unwashed
All original tags must still be attached
Item must be in its original packaging
Item must not show any signs of wear, damage, or alteration

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

Limited drop items
Sale or discounted items
Items marked as "Final Sale" on the product page
Gift cards

Exchanges

We do not offer direct exchanges. If you need a different size or item, please return your eligible item for a refund and place a new order. Note that limited drop items may sell out and cannot be guaranteed.

Refund Process

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method. Shipping costs are non-refundable.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@exoticzclothing.com with your order number and photos of the item. We will make it right.

How to Start a Return